I learned recently that a hospital is being sued by the family of a woman who fell in a construction zone and subsequently died. The 85-year-old woman walked past an empty nurses station, through an unlocked door, and fell into a construction pit inside the facility.
The woman suffered a traumatic brain injury and subdural hematoma from the fall, according to court records. In the three weeks before she died, she could rarely recognize her daughter and suffered nightmares.
According to the lawsuit, the state department of health and social services had inspected the hospital 9 days before the accident and noted in a 58-page report that the center had three doors leading to construction areas that, in violation of state safety codes, were left unlocked.
This is a tragedy and I’m sure everyone involved feels terrible about the incident. I purposely did not identify the hospital because that’s not the point… I’m sure they are beating themselves up over this as well.
But it sure appears it was preventable… especially after the state inspectors came in and told them they needed to lock the doors to the construction area.
Every hospitals claims to have excellent patient safety at the foremost of their efforts. And I believe what they mean when they say patient safety is safety concerning clinical and medical issues. What many hospitals seem to overlook or flat-out ignore is Life Safety, Physical Environment Safety and Construction Safety is patient safety as well.
This story is a reminder that construction business is not business as usual when it happens in a hospital. Nothing is ‘as usual’ in a hospital. That is why the business of healthcare is one of the most regulated industries in America.
The hospital in the story had a warning from the state 9 days before the tragic accident. If they had complied with state’s findings, it is likely this tragedy would never had happened.
I want you to understand when the state agencies, accreditation organizations, and local authorities conduct a survey or an inspection at your facility, they are there to help you from hurting yourselves and your patients and staff from safety violations that you are not aware of. Embrace that process and learn from those surveys and inspections. It likely will keep you from tragic situations like the one described above.